Call Center Dashboard
Real-time team performance & arrears
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🏆Today's Wins
Collected
R47,200
Payments
38
Calls Made
142
Tasks Done
27
New Policies
6
Outstanding Balance
R384,720
418 policies
52 critical
In Arrears
418
Avg 2.4 months overdue
Active Premium / mo
R612,400
1,184 active policies
◎Daily Collection Target
R47,200/ R50,000
94% of today's target reached
▥Policy Status Overview
Active
1,184
Lapsed
84
Low risk766
Medium248
High118
Critical52
▦Team Performance
Team AlphaR128k
Team BetaR104k
Team GammaR92k
⚡Live Activity
🏅Today's Leaderboard
⚠At-Risk Active Policies
CRITICALNomsa Sithole · 5 moR1,750
HIGHJohannes Pretorius · 4 moR1,140
HIGHGrace Mahlangu · 3 moR960
▤Customers in Arrears
| Policy Number | Customer | Phone | Outstanding | Months | Risk | Premium | Branch |
|---|
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